Privacy Policy
FareChance ("we," "our," or "us") respects your privacy. This Privacy Policy explains how information is handled when you use the FareChance mobile application (the "App").
1. Information We Collect
FareChance lets you build custom lists of venues, called Decks.
- Your Decks are stored locally on your device.
- FareChance does not require an account to use the App.
- We do not store your Decks on our servers.
If you use iCloud or another device backup service, your Deck data may be included in your personal backups. That backup is controlled by you and by the backup provider, not by FareChance.
2. Location Information
FareChance uses your device's location to show nearby venues and curated recommendations relevant to your area. With your permission the App uses precise location, so results reflect where you actually are.
Your coordinates are sent to the mapping and venue search services that return results, including Google Places and OpenStreetMap. Location is accessed only while you are using the App. We do not keep a history of where you have been, and we do not sell or share your location for advertising. You can change or revoke location permission at any time in your device settings.
3. Analytics and App Performance Data
FareChance uses Google Firebase, including Firebase Analytics and Firebase Crashlytics, to understand how the App is used and to keep it working reliably.
These services collect:
- Device information, such as device model and operating system version
- App version
- General usage data, such as screens viewed or features used
- Crash and diagnostic reports, which include the state of the device and the App at the moment of a crash, such as available memory, the screen you were on, and a stack trace
Crash reporting is active in every released build. Reports go to our Firebase project and are used to find and fix defects. Data collection and processing by these providers is governed by their own privacy policies. Review Google's policy at policies.google.com/privacy.
4. Curated Content Delivery
FareChance uses Firebase to deliver curated venue lists within the App. These lists are created and managed by FareChance. They do not contain user-specific personal information and do not require personal data to access.
5. Advertising
The App displays ads and venue promotions through Google AdMob. AdMob may collect your device's Advertising ID along with usage and device data to serve and measure ads. Google's use of this data is governed by Google's advertising policies, at policies.google.com/technologies/ads.
On Android you can reset or delete your Advertising ID under Settings, then Google, then Ads. Deleting it stops apps from receiving the identifier. On iOS you can manage tracking under Settings, then Privacy and Security, then Tracking.
Subscribing to FareChance+ removes ads from the App.
6. Ad Attribution for Creators
Some venue lists in FareChance are made by independent creators, who earn a share of the ad revenue their lists generate. To pay them accurately, the App records when an ad is shown alongside a creator's list.
Each record contains a random identifier generated on your device when you install the App, the value of the ad impression, and which list and creator it belongs to. The identifier is not your Advertising ID, is not linked to your name, email, or any account, and is not used to target advertising to you. It exists so that two impressions from the same install are not counted as two different people. Deleting and reinstalling the App generates a new identifier.
7. Data Sharing
We do not sell personal information. We may share limited information with:
- Service providers, such as analytics or advertising partners, who process data on our behalf
- Legal authorities, when required by law
- Successors, in connection with a merger, acquisition, or sale of assets
We share only what is necessary to deliver the App's features or to comply with a legal obligation.
8. International Data Transfers
FareChance and its service providers, including Google Firebase, may process information on servers located outside your country of residence, including in the United States. By using the App, you understand that your information may be transferred to and processed in countries with data protection laws that differ from those in your jurisdiction.
9. Data Retention
Because FareChance does not maintain user accounts, we do not maintain personal profiles tied to an identity. Analytics data retention is governed by the policies of our third-party service providers, and is generally limited to what is needed for app performance monitoring and diagnostics.
10. Your Privacy Rights (California)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, may give you the right to:
- Know what personal information has been collected about you
- Request deletion of personal information we hold
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information
- Not be discriminated against for exercising these rights
Because FareChance does not maintain identifiable user accounts, we may not always be able to associate analytics data with a specific individual. Submit requests to support@farechanceapp.com, and we will respond consistent with applicable law.
11. Your Privacy Rights (EEA, UK, and Similar Jurisdictions)
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar protections, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of that data
- Restrict or object to certain processing
- Request a portable copy of your data
- Lodge a complaint with your local data protection authority
Where we rely on third-party analytics or advertising providers, our legal basis for processing is our legitimate interest in operating, securing, and improving the App. Contact us at support@farechanceapp.com to exercise any of these rights.
12. Children's Privacy
FareChance is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the App, contact us and we will address it promptly.
13. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information handled by the App. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the App after changes are posted constitutes acceptance of the updated policy.
15. Contact Us
FareChance LLC
Email: support@farechanceapp.com
Website: farechanceapp.com
Reach us at support@farechanceapp.com